DISTANCE SALES AGREEMENT
ADDRESS : Akdeniz Mah. 1333 St. Helvacıoğlu Office Building No:2 K:3 Çankaya -İzmir
PHONE : 0232 441 21 12
WEB : www.Dresslife.com.tr
E. – MAIL : [email protected]
TAX OFFICE : KONAK
TAX NUMBER: 29966178738
NAME AND SURNAME :
CITIZENS / TAX NO
ELECTRONIC MAIL :
In the following texts of the information form, the parties will be briefly referred to as MEMBER / CUSTOMER and Dresslife. (Member / Customer also means CONSUMER.) ** (Vat. No = Citizenship Number / Ver. D. No = Tax Office and Number)
This contract, including the cases where the MEMBER/CUSTOMER makes transactions with the application on their mobile device, includes the sale of the products/services specified below to the MEMBER/CUSTOMER by placing an order on the www.Dresslife.com.tr electronic commerce website of Dresslife. It regulates the rights and obligations of the parties regarding the delivery and other issues. After the MEMBER/CUSTOMER approves this contract on the www.Dresslife.com.tr electronic commerce site, the price and costs of the ordered Product/s are collected by the payment method he/she chooses.
2. ORDER NUMBER - ORDER DATE - BASIC FEATURES OF GOODS AND SERVICES - ISSUES THAT MEMBER/CUSTOMER WAS INFORMED BEFORE
Delivery Information including the Type and Type, Quantity, Brand/Model/Color, Unit Price/s, Sales Price and Payment (collection) Information of the Products (goods/services) and the place of delivery notified by the MEMBER/CUSTOMER are as follows. If the cargo company that will make the delivery does not have a branch in the MEMBER/CUSTOMER's location, the MEMBER/CUSTOMER must receive it from another nearby branch to be notified by Dresslife. ). Other rules regarding delivery are stated below.
2.1 PRODUCT INFORMATION
PRODUCT CODE PRODUCT TYPE AND BRAND QUANTITY UNIT PRICE TOTAL PRICE
TOTAL PRODUCT PRICE
THE OVERALL TOTAL
2.2 PAYMENT INFORMATION
2.3 DELIVERY INFORMATION
NAME AND SURNAME
2.4 INVOICE INFORMATION
NAME AND SURNAME
CITIZEN / TAX NUMBER
2.5. ISSUES THAT MEMBER/CUSTOMER WAS INFORMED BEFORE
2.5.1. The MEMBER / CUSTOMER, by seeing and examining all general-specific explanations on the relevant pages-sections of the website, before the MEMBER/CUSTOMER accepts this agreement on the www.Dresslife.com.tr electronic commerce site and undertakes both the order and the payment obligation. acknowledges that he has been informed.
2.5.2. With the Information Form to the MEMBER/CUSTOMER, the following issues were made as Preliminary Information. Dresslife's title / contact information / up-to-date identification information / product information / payment information / delivery information / billing information / payment terms / order and delivery restrictions / expenses that will belong to the member-customer / security-privacy-personal-electronic communication and intellectual industry information on the rights / permissions given by the member-customer to Dresslife / information on the situations in which the member-customer can and will not use the right of withdrawal / information on how to use the right of withdrawal / notification of the legal period regarding the use of the right of withdrawal / notification that the right of withdrawal will be deemed unused if not used within the period and procedure / award points - gift vouchers - gift items, such as exercise of the right of withdrawal and return methods notification / information regarding the legal period of preservation / in case of dispute, the member-customer can submit their complaints to Dresslife with contact information and legal applications 6502 S In accordance with the relevant provisions of the Law No. 4, notifications such as the information that it can be made to District/Provincial Arbitration Committees and Consumer Courts have been made to the MEMBER/CUSTOMER with the PRELIMINARY INFORMATION form in detail. (The elements presented under the headings in this article are detailed in the notification form. In case of any deficiencies in this article, the content of the Notification Form is valid and the Notification Form is an integral part of this contract.)
3. PAYMENT OPTIONS – RESTRICTIONS – DELIVERY TERMS
3.1. The product/s subject to the order shall not exceed the legal 30-day period.
It is delivered to the third person/organization at the above address notified to the MEMBER/CUSTOMER with the following principles. The delivery of the product to the MEMBER / CUSTOMER within 30 days, which is the legal maximum period, is on time. In the event that it cannot be delivered within the legal maximum 30 days due to extraordinary situations (such as weather opposition, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, Dresslife can reach the MEMBER/CUSTOMER from the available contact information regarding the delivery. informs. In this case, the MEMBER/CUSTOMER can cancel the order, order a similar product, or wait until the emergency is over.
3.2. Although it is rare, the products that are seen in stock are not available even though they are seen due to an electronic stock inventory error, the product in stock has been destroyed due to a storage error at the time of order preparation, due to deterioration-wearing-contamination-staining-tearing-breaking, etc. If it is understood that the Company cannot supply the product subject to the contract, within three (3) days from the date of learning about this situation, by informing the MEMBER / CUSTOMER clearly and by one of the same means and obtaining his verbal / written approval, he will supply another good / service with equal quality-price. and it is deemed to have fulfilled its contractual commitment in this way. If a payment has been made by the Member to Dresslife for this order, Dresslife will return the order price to the MEMBER/CUSTOMER in the form of payment made by the MEMBER/CUSTOMER. Dresslife will not be held responsible for non-delivery of this order. The member is deemed to have accepted this issue in advance. Dresslife has and reserves the right to set off, discount and deduction arising from the contract and the law for the price to be returned to the MEMBER/CUSTOMER. The legal rights of the MEMBER/CUSTOMER are also valid and valid in cases where the contract is terminated by the MEMBER/CUSTOMER due to Dresslife's failure to perform.
3.3. Dresslife gives orders to all MEMBERS / CUSTOMERS within the borders of the Republic of Turkey, within the general delivery principles. However, since the deliveries residing in the TRNC and Foreign Countries and/or requested to be made to the TRNC and Foreign Country addresses are subject to the Export and Customs Legislation, the expenses to be made in accordance with the export and customs legislation are not covered by Dresslife. These costs belong to the MEMBER / CUSTOMER. In case of such an order, Dresslife may notify the MEMBER / CUSTOMER that it will not be able to fulfill this order, or it will be able to send the order if the costs are covered by the MEMBER / CUSTOMER by informing the MEMBER / CUSTOMER about the said costs. If the MEMBER / CUSTOMER wishes to use their right of withdrawal or return for shipments made to the TRNC and Foreign Countries, they are responsible for all customs costs and cannot demand a refund of these fees under any circumstances.
3.4. MEMBER / CUSTOMER can choose one of the methods of Wire Transfer / EFT, Credit Card and Payment at the Door, with the price and payment terms specified on the www.Dresslife.com.tr electronic platform.
3.5. In general and unless expressly stated otherwise, the delivery costs (shipping fee, etc.) belong to the MEMBER/CUSTOMER. Dresslife may not reflect all or a part of the delivery costs in question to the MEMBER CUSTOMER, depending on the campaigns and promotional sales that it carries out at the time of sale and announces the terms on the www.Dresslife.com.tr website. Cash on delivery service is a payment option provided by the shipping company. The cargo company charges 9.00 TL for this service. This service fee belongs to the cargo company and cannot be refunded in case of product return. For product returns, the Free Shipping amount within the scope of the Campaign is deducted from the return amount.
3.6. Dresslife can change the courier companies to be used in the shipment of the products at any time. Dresslife deliveries are made by contracted cargo companies. If the contracted cargo company does not have a branch at the MEMBER / CUSTOMER's location or where the delivery is requested, the MEMBER/CUSTOMER will be required to receive the product(s) from another nearby branch of the cargo company notified by Dresslife.
3.7. Dresslife will have fulfilled its responsibilities in cases such as the fact that the products could not be delivered by the cargo company to the MEMBER / CUSTOMER or the persons authorized by him due to the absence of anyone at the address, and the product was waiting in the cargo company. In these cases, the MEMBER / CUSTOMER will not be able to claim any rights by citing reasons such as not delivering the product on time, as well as being responsible for tracking the shipment. The MEMBER/CUSTOMER shall be responsible for all kinds of damages arising from the product waiting in the cargo, deterioration, expiration, and all kinds of expenses necessary for the return of the products waiting in the cargo to Dresslife.
3.8. By checking the MEMBER / CUSTOMER as soon as they receive the product/s, and when they see a problem with the product/s caused by the cargo, not accepting the product/s and the Cargo company
It is responsible for keeping a record of its effect. Otherwise, Dresslife will not accept responsibility.
3.9. MEMBER/CUSTOMER must have fully paid the sales price including costs before receiving the product/s. Dresslife may unilaterally cancel the contract and not deliver the product/s if the product price is not fully paid to Dresslife before delivery in cash sales, and if the due installment amount is not paid in installment sales.
3.10. If, for any reason, after the delivery of the product, the Bank/financial institution to which the credit card is processed does not pay the Product price to Dresslife or demands a refund of the price paid, the product must be returned to Dresslife by the MEMBER/CUSTOMER within 3 days at the latest. If the non-payment of the product price is due to an unfair instruction or objection of the MEMBER/CUSTOMER to the Bank, or a fault or negligence, the shipping costs will be borne by the MEMBER/CUSTOMER. Dresslife 's all other contractual-legal rights, including tracking the product price without accepting the return, are reserved separately and in any case.
3.11. In order not to cause misunderstanding; MEMBER/CUSTOMER 's sales price, credit card, installment card etc. owned by banks (including financial institutions). In cases where it pays with cash, all the facilities provided by these cards are credit and/or installment payment opportunities provided directly by the card issuer; The product sales realized within this framework and for which Dresslife collects the price all at once or step by step, are not sales on credit or installments, but are cash sales for the parties of the Distance Sales Contract to be established between the parties. The legal rights of Dresslife in cases deemed to be sales in installments by law (including the right to terminate the contract in case of non-payment of installments and/or to demand payment of the remaining debt together with default interest) are available and reserved within the framework of the relevant legislation. In case of default by the MEMBER/CUSTOMER, default interest is applied at a monthly rate as stipulated by the applicable laws.
4. RULES ON SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INTELLECTUAL RIGHTS
Confidentiality rules-policy and conditions, the current principles of which are stated below, apply for the protection, confidentiality, processing-use, communications and other issues of the information on the www.Dresslife.com.tr WEB site.
4.1. Necessary measures for the security of information and transactions entered on the www.Dresslife.com.tr WEB site by the MEMBER/CUSTOMER have been taken by Dresslife in its own system infrastructure, within the scope of today's technical possibilities according to the nature of the information and transaction. However, since the said information is entered from the MEMBER/CUSTOMER device, it is the MEMBER/CUSTOMER's responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, so that they are protected by the MEMBER/CUSTOMER and cannot be accessed by unrelated persons.
4.2. In addition to and confirming the consent-approvals of the MEMBER/CUSTOMER's personal data and commercial electronic communications provided by other means; The information obtained during the membership and shopping of the MEMBER/CUSTOMER's www.Dresslife.com.tr WEB site is provided by Dresslife, its current and future subsidiaries, subsidiaries, partners, successors and/or third parties/organizations to be determined by them in various products/organizations. for the provision of services and electronic and other commercial-social communications for all kinds of information, communication, advertising-promotion, promotion, sales, marketing, store card, credit card and membership applications can be stored in printed/magnetic archives, updated when deemed necessary, shared, transferred, transferred, used and processed in other ways. These data can also be forwarded to the relevant authorities and courts when required by law. The MEMBER/CUSTOMER consents and permits the use, sharing, processing of existing and new information, personal and non-personal, in accordance with the legislation on the protection of personal data and electronic commerce legislation, and to make electronic communications and other communications, whether commercial or non-commercial.
4.3. The MEMBER/CUSTOMER can always stop the communication by reaching Dresslife through the specified communication channels and/or by reaching it as specified or by using the right of refusal in the electronic communications sent to it. According to the MEMBER/CUSTOMER's clear notification on this matter, personal data transactions and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, except those that are legally required and/or possible, are deleted from the data recording system or anonymized in an anonymous way. If the MEMBER/CUSTOMER wishes, the transactions related to the processing of their personal data, the persons to which they are transferred, the correction in case of incomplete or incorrect information, the correction of the corrected information
You can always apply to Dresslife and get information on issues such as notification to third parties, deletion or destruction of data, objection to the emergence of a result against itself by analyzing it with automatic systems, rectification in case of damage due to unlawful processing of data. Applications and requests in these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to the party.
5.1. In cases where the right of withdrawal is not foreseen by law, the right of withdrawal cannot be benefited from, and in cases where this right is not used duly or on time, the consumer loses the right of withdrawal.
5.2. In cases where there is a legal right of withdrawal, the MEMBER/CUSTOMER is legally responsible for the changes and deteriorations that occur because the goods are not used in accordance with its operation, technical specifications and usage instructions within the withdrawal period, and for this reason, the MEMBER/CUSTOMER may lose the right of withdrawal regarding the product, or if Dresslife voluntarily accepts it. In the event of change, the right to make a discount up to the change / deterioration of the product price belongs to Dresslife.
5.3. The MEMBER / CUSTOMER has the right to withdraw from the contract within fourteen days without giving any reason and without paying any penalty, provided that the following provisions are fulfilled. However, the return of disposable products and products that deteriorate rapidly or are likely to expire are not accepted. Cosmetics and personal care products, evening dresses, underwear products, swimwear, books, copyable software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.) but their packaging is unopened, untested, intact, It can be returned if the tags are not torn, the tags are not worn, the tags have not been replaced, and the security signs, if they are on the product, are undamaged and unused.
5.4. Article 15 of the Distance Contracts Regulation (27.11.2014 dated 27.11.2014 Res.Gaz. No. 29188) published on the basis of the Consumer Protection Law (6502) defines the exceptions to the right of withdrawal. Clause “ç” of this article“After the delivery of the goods whose protective elements such as packaging, tape, seal, package have been opened; Contracts for the delivery of those whose return is not suitable in terms of health and hygiene.” and the member/customer will not be able to use the right of withdrawal in the purchase of defined goods and services. Since products such as evening dresses, swimwear, and underwear are in the category of personalized products, it is possible to re-sell these products since non-compliance with the elements within the provisions of the regulation and/or the MEMBER/CUSTOMER's right of withdrawal after use will prevent the protection of social health and hygiene conditions. is not. The return of the products as specified will not be accepted and the shipping charges will be sent back to the MEMBER/CUSTOMER. The customer has to use the right of withdrawal immediately for evening dress products that have not lost their qualifications in the provisions of the regulation and in this information form. The customer who receives the evening dress product must notify Dresslife of his right of withdrawal within one day at the latest.
5.5. However, in cases where the right of withdrawal is used for all of the ordered products and for some of them (used by the Member/Customer), our Company's free shipping (delivery) campaign and/or discount campaign (free of charge, in other words, receiving a gift product) is in this sense. In the event that the minimum amount is lowered (such as pay for 2), the entire amount of the uncollected delivery-cargo fee and discount (also the cost of the free product) within the scope of the relevant campaign is deducted from the amount to be returned to the MEMBER/CUSTOMER (Delivery-shipping fee) In cases where it has been collected, its fee will be refunded without deduction); A (virtual/physical) gift certificate, etc., that the MEMBER/CUSTOMER has won as a result of their shopping. if any, all of them are canceled, (virtual/physical) gift voucher etc. if any, the entire amount of this will be deducted from the amount to be refunded and taken back.
5.6. The period of the MEMBER/CUSTOMER's right of withdrawal from the notification that the right of withdrawal has been exercised.
It must be delivered to Dresslife in writing before it expires. In order for the MEMBER/CUSTOMER to exercise their right of withdrawal, they must reach Dresslife in full with the matters stated in the annex of this information form or in the Withdrawal Form available at www.Dresslife.com.tr. Dresslife's workplace address, fax number and e-mail address are on the Withdrawal Form and on the information form. From the receipt of the Withdrawal Form to Dresslife, Dresslife will notify the MEMBER/CUSTOMER of confirmation within the legal period. Following the confirmation to be made by Dresslife, in case this right is exercised, along with the aforementioned notification, a copy of the cargo delivery report indicating that the product was sent to Dresslife (in accordance with the tax legislation) is returned, the original of the waybill/invoice is returned, a return invoice is issued for Product returns, the invoice of which is issued on behalf of the institutions, and the product to be returned. The boxes, packaging and standard accessories, if any, must be delivered to Dresslife completely and undamaged.
5.7. The Member/Customer must notify the withdrawal request to Dresslife, and within 7 days from the date of receipt of the cargo, the products he/she wants to return must be sent via ARAS KARGO at Dresslife's expense. Control-inspection-expert review etc. to be made after the products that are subject to return reach Dresslife. In cases where there is no objection to the return of the products after the transactions, the costs will be returned by Dresslife with the method made by the MEMBER/CUSTOMER within 14 days from the exercise of the right of withdrawal.
6. SITUATIONS WHERE THE MEMBER / CUSTOMER CANNOT USE THE RIGHT OF WITHDRAWAL
6.1. Purchases of goods or services whose prices vary depending on the fluctuations in the financial markets and which are not under the control of the seller or the supplier, / contracts,
6.2. In the purchases of goods, / contracts prepared in line with the requests or personal needs of the MEMBER/CUSTOMER,
6.3. In service purchases/contracts regarding the delivery of goods that may perish quickly or expire,
6.4. From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; In the purchase of goods and services related to the delivery of those whose return is not suitable in terms of health and hygiene, / contracts,
6.5. In purchases of goods and services that are mixed with other products after delivery and cannot be separated due to their nature, / contracts,
6.6. In the purchase of goods and services related to books, digital content and computer consumables offered in material environment, / contracts, if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods,
6.7. In the purchase of goods and services related to services performed instantly in the electronic environment or intangible goods delivered to the consumer instantly, / contracts,
6.8. Before the expiry of the right of withdrawal, in the purchases of goods and services related to the services started with the approval of the consumer, / in contracts,
6.9. In general, other goods-services considered outside the scope of distance sales in accordance with the relevant legislation, and services and goods purchased by the Member / Customer for commercial/professional purposes, / contracts,
6.10. The MEMBER/CUSTOMER cannot use the right of withdrawal in the purchases of goods and/or services specified in Article 6 and all sub-clauses of Article 6 of this information form due to the contracts concluded for these goods and services.
7. OTHER CONDITIONS
7.1. MEMBER / CUSTOMER can report all kinds of requests and complaints regarding the sale of products and / or services to Dresslife in writing or by using the e-mail of [email protected] by reaching Dresslife's communication channels included in this contract.
7.2. Due to the fact that the Information Form (preliminary information) subject to the order and the Distance Sales Agreement are sent to the e-mail notified by the MEMBER/CUSTOMER, the CUSTOMER / MEMBER can keep these documents in digital environment and review them at any time. Dresslife will keep this data for 3 years due to legal liability.
7.3. Here is the “2.5. Some of the issues included in the article titled "The Member / Customer Informed Before" may not be included in this agreement, as these issues are included in the Information Form in detail, and the preliminary information form has been examined and approved by the MEMBER / CUSTOMER. The Information Form is an integral part of this contract.
7.4. In the resolution of any dispute arising from this contract, written records such as accounting records, invoices, waybill invoices, delivery - receipt documents belonging to Dresslife, as well as computer records of Dresslife, sound recordings, records in all kinds of magnetic media constitute evidence. This article is in the nature of an Evidence Contract between the parties in accordance with the relevant provisions of the Code of Civil Procedure. However, all rights arising from legal regulations regarding the parties are valid and reserved.
7.5. In case of disputes that may arise from this contract, the announcement determined every year by the Ministry of Customs and Trade as required by law.
Provincial and District Consumer Arbitration Committees are authorized within the monetary limits, and Consumer Courts are authorized in cases exceeding these limits. In this context, the MEMBER / CUSTOMER may apply to the Arbitration Committees and Consumer Courts in the place of residence (residence) of himself or, if he wishes, of Dresslife.
7.6. MEMBER / CUSTOMER hereby reads all the conditions and explanations written in this contract and in the order-contract pre-notifications (www.Dresslife.com.tr), which are its integral parts, the basic features-attributes of the products and services subject to sale, sales price, payment method, delivery. 2.5 of this contract, including all other preliminary information-information and the right of withdrawal, personal information-electronic communication and all other conditions regarding Dresslife and the products and services subject to sale. He/she accepts that he/she has prior knowledge of all matters written in the article, that he/she has seen all of them in the electronic environment at www.Dresslife.com.tr, and that he/she accepts the provisions of this contract by ordering the product/s and/or services by giving confirmation-approval-acceptance-permission to all these in electronic environment. and declares. As of this moment, the contract has entered into force.
THANK YOU FOR THE INTEREST YOU HAVE SHOWED TO Dresslife, WE WISH YOU TO USE THE PRODUCTS AND SERVICES YOU HAVE PURCHASED IN A GOOD DAY.